Something unique and interesting I learned this week is how imperative it is for the Human Resources Department to be a strong and united front. There are times where people may want to seem valuable to an organization by holding their wealth of knowledge close to them. However, this becomes extremely dangerous when something happens and the individual who holds all the keys to the doors of knowledge is not there. Essentially, everyone else within the department is locked out. If you’ve ever been locked out of your car, house, or building, you can attest to the fact that it is an uneasy feeling of panic and, “What do I do now?”
Going back to the person who holds all the keys, have duplicates made and disperse them to other members of the department to ensure no one else gets locked out. There is no reason for one person to have all the knowledge and hold all the answers. In HR, this can be a dangerous game to play, legally, as things that are time sensitive can be missed or information that should have been known is unknown. Sharing information across desks can be helpful to prevent working in a reactive environment. The message of proper onboarding and training should apply to Human Resources as well.
This brings to light the importance of hiring managers to ensure that new hires on their team are engaged and receiving proper training. Hiring managers should not bring in a new employee and assume the job ends there because they have filled the vacancy. No, the job starts there. This is still a critical time for the new hire where they are assessing everything. Now, the individual is deciding if the correct decision was made by joining your organization. This is when the new hire is working on nervous and excited energy as the “new person.” Invest in the individual to ensure he, or she, has all the proper materials and tools to be successful. Don’t extinguish the light of the new hire. They are happy to be there. They want to be there. Replacing someone who decides to leave the organization because of lack of training and awareness comes with a cost.
HR: Where There Is Strength In Numbers © 2023 by Aisha Biggers Tory is licensed under CC BY 4.0